Product information shows an error when creating your case. How can I submit my case?
Solution
1.Check Supplier’s Guide: First, check the supplier’s guide on the format they use.
2.Proceed with Incorrect Data:
•If the data is correct but not found, click “I can’t find my style number”.
•Click “OK” on the pop-up screen to proceed.
•This allows you to submit a case with incorrect data.
3.Supplier Notification:
•Your supplier will be notified that the data might be insufficient.
•They will double-check the data before accepting the case.