I don’t have access to Claimlane

1. You Have Received an Invitation but Haven’t Registered/Accepted It

 • Solution:
 • Search your mailbox for the email titled “Invitation to use Claimlane.”
 • If you can’t find the email, contact support@claimlane.com and inform us which supplier has invited you.


2. Someone Else Created the Profile but is No Longer Part of Your Organization

 • Contact support@claimlane.com.
 • Provide your store name.
 • We will add your new email to the existing account and disable the old user if needed.